Communications Advisor: Starting Up

I’ve decided to begin a new blog to talk about trends in communications technology.  During the nineties, my company Human Communications offered innovative advice, consulting services, a newsletter and training to a broad roster of clients around the world.  I also wrote, edited and managed communication standards in several standards groups including the Internet Engineering Task Force, the International Telecommunications Union and participated in a variety of other industry consortia exploring related matters.  I’m still active in the IETF in areas such as SIP and WebRTC, and my background in fax technology still comes into play sometimes when I attend industry conferences such as the recent SIPNOC. 

As I transition out of my current role as a director of product management for Dialogic, I’m exploring a wide variety of possibilities for what’s next, but I retain my interest in the future of communications technology. 

I’ve also recently gotten excited about the innovations in social media as it applies to marketing.  Back when I attended graduate school at Rensselaer, the management engineering curriculum had a very analytical slant.  I loved digging into statistics and putting together computer simulations using queuing theory, but my first corporate job was mostly about applying computers for business applications and all of the fancy math stuff I’d been learning in school didn’t really come into play.  

Fast forward to the world of marketing today and the analytical approaches I learned back in school are an important part of the trend known as inbound marketing.  

I’m not sure what the future will bring, but I’m confident that communication technologies will continue to evolve and new applications will surprise us all.  In a similar manner, social media is rapidly infusing the business world and opening up new ways to communicate with customers.  My goal will be to talk about these trends and cite the work of others who are leading the charge.  

I will also continue to write posts to my other blog — Writer’s Notebook — but my focus there will be on my throughts and experiences about writing, travel and the use of personal technology.   

The opinions expressed here will be my own, unless I’m citing the work of others.   

That’s all for now. I look forward to hearing your feedback and comments as the blog evolves.

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About James Rafferty
James Rafferty has been active in the world of telecommunications, standards and related businesses in a variety of roles. He's been a thought leader in areas such as Voice over IP and Internet fax through his consulting, product management, marketing and standards activities. He loves to write and talk about new connections, applications and business models as communications and related technologies evolve.

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